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Common Questions

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FAQ's

your questions

Answered.

  • How do I secure my garage door from break-ins?

    Start with the opener: a rolling-code model with a vacation lock, like the LiftMaster and Genie units Welcome Home Garage Doors installs in Cincinnati, OH, blocks code grabbing. Add a release shield and keep remotes out of parked cars.

  • Can you paint a steel garage door?

    Yes. Clean the door, lightly scuff the factory finish, prime any bare or rusted spots, and roll on a quality exterior acrylic latex. Pick a mild, dry day, and skip very dark colors on doors that face hard afternoon sun.

  • How can I make my garage door last longer?

    Test the balance and auto-reverse every month, lubricate moving parts about every 6 months, and rinse off road salt after winter. An annual professional tune-up catches worn rollers, frayed cables, and loose hardware before they strain the springs or opener.

  • Why is my garage door opening so slowly?

    Dry rollers and hinges, a door that has fallen out of balance, or a worn opener are the usual culprits. Cold thickens old grease, too. If lubrication does not help, have the springs checked before the opener burns itself out.

  • How do I reset my garage door keypad code?

    Most keypads reset through the learn button on the opener motor. Press it, enter your new PIN on the keypad within about 30 seconds, then press enter. Steps vary by brand, so check the model manual first.

  • How do I keep kids safe around a garage door?

    Mount the wall button at least 5 feet high, keep remotes out of reach, and teach children never to race a closing door. Welcome Home Garage Doors checks the auto-reverse and photo eyes on every visit in Cincinnati, OH.

  • How do I clean my garage door?

    Wash it twice a year with mild dish soap, warm water, and a soft brush or sponge, working top to bottom. Rinse with a garden hose, not a pressure washer, which can force water behind trim and strip the finish.

  • What causes a garage door to rust?

    Road salt, standing water, and scratches that expose bare steel. Humid summers keep corrosion going once it starts, so the bottom section, the bottom brackets, and the springs usually rust first. Rinsing salt off in spring slows it down.

  • What should I do if a car hits my garage door?

    Stop using the door and do not try to force it open or closed. A bent section or track can put the springs and cables under uneven load. Photograph the damage for your insurer and have the whole system inspected.

  • How do I lock my garage door when I go on vacation?

    Use the lock or vacation mode on the wall console, which disables every remote until you switch it off. Pair that with a smartphone app so you can confirm the door is closed and get an alert if it moves.

  • Does homeowners insurance cover garage door damage?

    Often, when the cause is a covered event such as a storm, a falling tree, or a vehicle driven by someone outside your household, normal wear, rust, and broken springs from age usually are not covered. Check your policy.

  • Why do the bulbs in my garage door opener keep burning out?

    Vibration from the motor shakes the filament in standard incandescent bulbs apart. Use rough-service bulbs or LED bulbs rated for garage door openers, since some ordinary LEDs cause remote interference. Many newer openers skip bulbs entirely with built-in LED lighting.

  • Can a garage door be too heavy for the opener?

    An opener should never be lifting the full weight of the door. Springs carry that load, and the opener only guides it. If a door feels heavy when lifted by hand, the springs are weak or broken and need attention.

  • What is the difference between a garage door and an overhead door?

    Mostly terminology. "Overhead door" usually describes a commercial sectional or rolling door on a business, while "garage door" means a residential door. Both roll up on tracks or a drum overhead rather than swinging open.

  • How do I stop my garage door from freezing to the ground?

    Keep the floor under the door dry, since meltwater refreezes overnight. Coat the bottom seal with silicone spray before winter and replace a cracked or flattened seal. If the door is frozen shut, never force it open with the opener.

  • Why is my garage door opener humming but not opening?

    Humming usually means the motor is running but nothing is engaging, such as a stripped drive gear, a failed capacitor, or a disconnected trolley. A broken spring can cause it too, so look for a gap in the spring first.

  • Can I install a garage door opener myself?

    It is possible with the right tools, but setting force limits, travel limits, and photo-eye alignment is where DIY installs go wrong. Welcome Home Garage Doors installs and programs openers throughout Cincinnati, OH, with 2 remotes and 1 keypad included.

  • What is the best time of year to replace a garage door?

    Late spring through early fall is the easiest, because mild weather makes installation and paint curing simple. A replacement can still happen in winter, since most homes are finished in a single day and the garage stays open only briefly.

  • How do I measure for a new garage door?

    Measure the finished opening's width and height, then the headroom above it, the side room on each side, and the depth back into the garage. Welcome Home Garage Doors takes these measurements by hand at every estimate in Cincinnati, OH.